GroundWork: Customer Experience CSR Training

For Owners, Office Admins, CSRs, Dispatchers. This workshop is for the front-line customer service representatives at your company. They are often the first point of
contact with a new or returning customer and often get overlooked in the training regimen. This fast-paced class offers a hands-on approach, with interactive sessions and immediately implementable resources, to exceed all customer experience expectations before, during and after every appointment.