Ferguson HVAC Training

GroundWork – Customer Experience CSR Training

Dec 10, 2025 - 8:00am - 4:00pm EST $300 per attendee Registration closed Deer Park, NY 11729 14 West Jefryn Blvd, Deer Park, NY 11729 Get Directions

This workshop is for the front-line customer service representatives at your company. They are often the first point of contact with a new or returning customer and often get overlooked in the training regimen. This fast-paced class offers a hands-on approach, with interactive sessions and immediately implementable resources, to exceed all customer experience expectations before, during and after every appointment.