When you’re running from job to job, every minute matters. Waiting in line for materials can throw off your schedule, slow down your crew, and cut into your productivity. That’s why Ferguson’s Pro Pick‑Up Lockers are designed to help you get what you need—fast, secure, and on your own time.

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Get Your Order in 3 Simple Steps

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Why You’ll Love Using Our Lockers

• Save Valuable Time Your order is ready and waiting. No need to wait at the counter. Just scan, grab, and go.
• Ultimate Convenience With 24/7 access at many locations, you can pick up your order early in the morning, late at night, or anytime in between.
• Completely Secure Your items are securely stored until you arrive. Only your unique QR code can open the locker.
• Perfect for Pros on the Move If you’re juggling multiple jobs or managing a crew, lockers help you streamline your day. No need to rearrange your schedule around store hours or counter traffic.

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Helpful Reminders for a Smooth Pickup

• Some locations offer 24/7 locker access, giving you maximum flexibility.
• Large orders may be split into up to three lockers depending on size.
• If an item doesn’t fit in a locker, you’ll receive standard Pro Pick‑Up instructions for the remaining materials.

Lockers not available at all locations. Some locations do not offer 24/7 access to lockers.

We are pleased to announce a new location in Garner, NC is now open. This location is critical to serve the south Raleigh market and is a major ship hub for appliances and HVAC equipment and supplies. This location stocks both HVAC and plumbing products so you can shop all your job in one place.

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We are bringing HVAC and plumbing under one roof. The Ferguson Counter and Pro Pickup is moving to Green Oaks Parkway in Holly Springs to better serve you. This move allows us to have more space, allowing us to stock more inventory of the items you need most so you can shop for all your HVAC and plumbing supplies in one place.

• Same exceptional people and service
• Same equipment and brands you love
• More products in one place
• Larger fleet, same free delivery

The Friendship Drive location will feature:

• 75,000 sq. ft. of warehouse and counter space
• Text-2-Counter
• 1-hour Pro Pick-Up & Buy Online, Pick-up in Store
• Stocking Goodman, Ruud, Durastar and Mitsubishi HVAC
• Stocking Rheem, A.O. Smith and Navien water heaters

Visit Us At:
401 Green Oaks Parkway
Holly Springs, NC 27540
(919) 586-3200

Hours: Monday-Friday 7:00 a.m.- 5:00 p.m.

Program Valid January 1 – December 31, 2025

The Rheem/Ruud Pro Partner program recognizes and rewards HVAC contractors like you for your superior dedication to the Rheem/Ruud brand and Ferguson HVAC. The program is built on contractor feedback and was created to provide the best contractor loyalty experience in the industry.

Some benefits of the Pro Partner Program include:

• Receive co-op funds based on prior year Rheem/Ruud purchases
• KwikComfort Financing
• Growth Rebates
• Tailored training
• ProClub rewards
• Generated leads and priority listing on the Rheem Dealer Locator
• And more!

You can add on any of these options for an additional fee:

• Year-Round Cashback Promotion
• Turnkey Advertising Campaign – 2 Choices Available
• Additional Business Training Seat

To sign up, contact your local Ferguson HVAC Representative.

Program Valid January 1 – December 31, 2025

The Ruud Pro Partner program recognizes and rewards HVAC contractors like you for your superior dedication to the sale, installation and servicing of Ruud products. Built on contractor feedback and a philosophy of mutual success, this program seeks to provide the best contractor loyalty experience in the industry driven by:

• Product Innovation: The Pro Partner Program gives contractors insider access to Ruud’s full line of products—available with a wide range of features to suit every need and lifestyle
• Program Advancements: The Pro Partner Program features a vast array of resources that can help support and grow your business
• Partnership Approach: The Pro Partner Program is responsive and feedback-driven to ensure a mutually beneficial relationship and to forge a deeper partnership

To participate in the Pro Partner Program, the following criteria must be met:

• Maintain high-performing Ruud annual product sales, with annual purchases made up of at least 60% of Ruud residential products
• Maintain high-level customer service and satisfaction, as demonstrated by a four-star rating on the Online Ratings & Reviews Program via a minimum of 30 customer review submissions per year
• Remain committed to continuing industry education/training, including completing a minimum of 10 collective, business-wide hours of Ruud-authorized courses each year (this includes Ruud online, in-class and conference courses, as well as certain industry courses)
• Hold all required, current and applicable state license documentation, and be in good standing with Ferguson

Some benefits of the Pro Partner Program include:

• Receive co-op funds based on current year Ruud purchases
• The Ruud Quality Pledge
• Exclusive Ruud-administered Promotions
• KwikComfort® Financing
• Ratings and Reviews
• Digital Branded Advertising
• Tailored Training
• ProClub Rewards
• Ruud Generated Leads 
• WebSuite™
• Ruud RepBooster™

To sign up, contact your local Ferguson HVAC Representative.

Doing business with Ferguson just got easier.  

Beginning March 4, you can do business with any Ferguson HVAC or plumbing location in North Carolina or South Carolina using just one customer account. Also beginning March 4, if you live in Georgia*, you can do business with any Ferguson HVAC or plumbing location in Georgia or Florida.

You get the same great service and the products you need across both trades with the convenience of just one statement, one Ferguson.com experience and one team of professionals on the phone who have the experience and knowledge to get you what you need. 

You may notice a few changes in an effort to serve you better: 

• A new account number: Check your statements beginning March 1 to make note of your single customer account number going forward as it may have changed.  
• Temporary Ferguson.com downtime: As we make changes to our systems, Ferguson.com accounts will be unavailable the evening of Friday, March 1 through Sunday, March 3. 
• Invoice visibility: When making payments online, your invoices across HVAC and plumbing locations will be in one place. However, details for certain invoices may be limited. If you require copies of invoices that do not show available online, please reach out to us at carolinas.credit@ferguson.com or for Florida and Georgia customers, se.credit@ferguson.com and we will be happy to assist you. 

*Restrictions apply at some locations

The Fort Lauderdale Ferguson HVAC is moving to a new location to serve you better. The new location is located in Tamarac with our existing Ferguson location. We will have more space, allowing us to stock more inventory of the items you need most, including plumbing supplies.

• Same exceptional people and service
• Same equipment and brands you love
• More products in one place
• Larger fleet, same free delivery
• Save our phone number: (954) 726-3951

Our New Address is:
9439 W Commercial Blvd
Tamarac, FL 33351

We will be selling HVAC equipment and supplies in Tamarac on February 19, 2024.

The Environmental Protection Agency released the following information with an interim final rule, moving the installation deadline for residential and light commercial heat pumps and air-condition equipment to January 1, 2026, for equipment manufactured before January 1, 2025. Equipment manufactured after January 1, 2025, will be labeled “For servicing existing equipment only” and cannot be used to install a complete system. The rest of the Final Technology Transition Rule remains the same.

  “On December 20, 2023, EPA Administrator Michael S. Reagan signed an interim final rule to address concerns regarding the January 1, 2025, installation compliance date for residential heat pump and air conditioning systems by amending the final regulation to allow for installation of higher-GWP HFC equipment manufactured or imported before January 1, 2025, to be installed until January 1, 2026. Separately, EPA intends timely consideration of industry concerns related to VRF systems. For more information, please reference the interim final rule.”

HARDI will provide a more detailed explanation of the interim final rule in the coming weeks. As we’ve communicated before, HARDI strongly encourages distributors to treat this potential change as an opportunity to reduce or eliminate any remaining inventory using high-GWP refrigerants after the 2024 cooling season. A delay in the system installation deadline is not an opportunity for a full year of high-GWP equipment sales.

Goodman Dealer Program
This year we have three levels you can choose from each offering you the flexibility to use the tools most valuable to you.

Program benefits include:

• Training
• Financing support
• Business management software package
• Unit replacement benefit
• Goodman equipment grown rebate
• Goodman per unit bonus rebate
• Our brand rebate
• Listing on dealer locator
• Additional benefit options to choose from
• And more!

Mitsubishi Dealer Program
Having a preferred ductless brand gives you more to offer your customers. By partnering with us and our Mitsubishi Dealer Program you will earn these benefits:

• Listing on dealer locator
• Training opportunities
• Financing from Synchrony
• Mitsubishi growth rebate
• Earn marketing dollars to promote your business

To learn more, contact your local Ferguson HVAC Representative.

Choosing the right IAQ partner makes all the difference. Fresh-Aire UV provides you with the training, tools, and knowledge you need to become a leader in IAQ.

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