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Do What's Right

Warranty product exchanges and charitable opportunities, powered by Trane

The purpose of this benefit is to support the TCS dealer with additional flexibility and autonomy to “Do What’s
Right” for the customer. By choosing this benefit, the dealer will have the ability to replace a specified number
of units during the year, to be used in the following situations:

    When an opportunity exists to serve the local community, a dealer can use this benefit to provide an equipment donation to a charitable organization or person in need. NEW for 2024: All approved DWR claims are eligible for a 2-year extended labor warranty powered by JB Warranties.
    *Dealers in Quebec are not eligible for this benefit.

TRANE - The Connection

Listen & Learn: New Podcasts Available

Learning Resources podcasts are a fast, convenient way to boost your knowledge and improve your skills. New podcasts are added each month. Click the list below to check out our newest episodes.

Trane Podcast and Training Announcements Subscription:

Dealers: Text TRANE to 888-206-1619.




Within our industry, carbon emissions from hydrofluorocarbon (HFC) refrigerants and their potential contribution to climate change continue to be important considerations. To protect our climate and reduce emissions of HFCs, the American Innovation &Manufacturing (AIM) Act directs the U.S. Environmental Protection Agency (EPA) to implement a phasedown of the production and consumption of HFCs. As part of this work, beginning January 1, 2025, the U.S. Federal Government will require Residential HVAC equipment to use refrigerants with a Global Warming Potential (GWP) of less than 700.Trane is committed to leading our industry in compliance and is prepared to support our partners every step of the way. To support the regulations, Trane and RunTru will refresh equipment portfolios with new low GWP refrigerant with rollout beginning in 2024.

Impact to Product Portfolios

All refrigerant-bearing products will be refreshed, including:

  • Heat Pumps
  • Air Conditioners
  • Air Handlers
  • Coils
  • Residential Packaged Units
  • Ductless Systems
  • Light Commercial

Resources & Support Along the Way

We’re prepared to navigate this impactful industry
change with you. Throughout 2023 and 2024 resources
will be made available to provide additional education
on the regulatory changes, awareness of product phase
in/out timelines, and more.