Save Time and Skip the Line: Why Pros Love Ferguson’s Pro Pick‑Up Lockers
When you’re running from job to job, every minute matters. Waiting in line for materials can throw off your schedule, slow down your crew, and cut into your productivity. That’s why Ferguson’s Pro Pick‑Up Lockers are designed to help you get what you need—fast, secure, and on your own time.
Whether you’re grabbing a single part or a full order, the lockers let you pick up your materials without stepping inside the counter area. No waiting. No delays. Just scan, grab, and get back to work.
Get Your Order in 3 Simple Steps
Step 1: Place Your Order
When ordering on Ferguson.com, simply select a branch that offers Pro Pick-Up Lockers and choose the locker option at checkout.
Step 2: Get Notified
You’ll receive an email or text message with a unique QR code as soon as your order is ready for pickup.
Step 3: Pick Up & Go
Head to the lockers at your Ferguson, scan your QR code at the kiosk, and the door with your order will automatically open.
Why You’ll Love Using Our Lockers
Save Valuable Time Your order is ready and waiting. No need to wait at the counter. Just scan, grab, and go.
Ultimate Convenience With 24/7 access at many locations, you can pick up your order early in the morning, late at night, or anytime in between.
Completely Secure Your items are securely stored until you arrive. Only your unique QR code can open the locker.
Perfect for Pros on the Move If you’re juggling multiple jobs or managing a crew, lockers help you streamline your day. No need to rearrange your schedule around store hours or counter traffic.
Helpful Reminders for a Smooth Pickup
Some locations offer 24/7 locker access, giving you maximum flexibility.
Large orders may be split into up to three lockers depending on size.
If an item doesn’t fit in a locker, you’ll receive standard Pro Pick‑Up instructions for the remaining materials.
Lockers not available at all locations. Some locations do not offer 24/7 access to lockers.
Apex is Moving
We are bringing HVAC and plumbing under one roof. The Ferguson Counter and Pro Pick-Up is moving to Green Oaks Parkway in Holly Springs to better serve you. This move allows us to have more space, allowing us to stock more inventory of the items you need most so you can shop for all your HVAC and plumbing supplies in one place. The last day of business in Apex will be October 10, 2025.
Same exceptional people and service
Same equipment and brands you love
More products in one place
Larger fleet, same free delivery
The Green Oaks Parkway location will feature:
75,000 sq. ft. of warehouse and counter space
Text-2-Counter
1-hour Pro Pick-Up & Buy Online, Pick-up in Store
Stocking Goodman, Ruud, Durastar and Mitsubishi HVAC
Stocking Rheem, A.O. Smith and Navien water heaters
Visit Us At: 401 Green Oaks Parkway Holly Springs, NC 27540 (919) 586-3200
Hours: Monday-Friday 7:00 a.m.- 5:00 p.m.
Now Open: Garner, NC
We are pleased to announce a new location in Garner, NC is now open. This location is critical to serve the south Raleigh market and is a major ship hub for appliances and HVAC equipment and supplies. This location stocks both HVAC and plumbing products so you can shop all your job in one place.
The location offers:
225,000 sq. ft. of warehouse
7,500 sq. ft. multi-trade counter
24/7 Pro Pick-Up lockers
Online ordering
Text-2-Counter
Free delivery
All the supplies you need for any job
Located at: 3001 Garner Business Park Drive Garner, NC 27529
GET UP TO $750 PER UNIT CURB ADAPTER OR CRANE PROMOTION
PROMOTION PERIOD: APRIL 1 – MAY 31, 2025.
PROMOTION DETAILS:
Credits available through this promotion are offered for crane use OR curb adapter use per unit.
Eligible products include: commercial packaged Renaissance™ and Resolute™, commercial split A/C, and commercial split heat pump models.
For full promotion details, contact your Ferguson HVAC Sales Associate. Credit will be issued per unit for a curb adapter OR crane use in the following amounts, up to $7,500 per project location:
$250 CREDIT FOR 3 – 6.5 TON UNITS USE CODE: CRANEPROMO250VF OR CRANEPROMO250VFTAX
$500 CREDIT FOR 7.5 – 12.5 TON UNITS USE CODE: CRANEPROMO500VF OR CRANEPROMO500VFTAX
$750 CREDIT FOR 15 – 30 TON UNITS USE CODE: CRANEPROMO750VF OR CRANEPROMO750VFTAX
Questions? Contact your Ferguson HVAC Sales Associate.
We are bringing HVAC and plumbing under one roof. The Ferguson Counter and Pro Pickup is moving to Green Oaks Parkway in Holly Springs to better serve you. This move allows us to have more space, allowing us to stock more inventory of the items you need most so you can shop for all your HVAC and plumbing supplies in one place.
Same exceptional people and service
Same equipment and brands you love
More products in one place
Larger fleet, same free delivery
The Friendship Drive location will feature:
75,000 sq. ft. of warehouse and counter space
Text-2-Counter
1-hour Pro Pick-Up & Buy Online, Pick-up in Store
Stocking Goodman, Ruud, Durastar and Mitsubishi HVAC
Stocking Rheem, A.O. Smith and Navien water heaters
Visit Us At: 401 Green Oaks Parkway Holly Springs, NC 27540 (919) 586-3200
Hours: Monday-Friday 7:00 a.m.- 5:00 p.m.
Ruud Water Heaters Now In Stock
Available at a Ferguson location near you! Find what you need for all your jobs all in one place. Ferguson HVAC now has Ruud water heaters along with water heater service and installation supplies at select locations.
For 100 years Ruud has been a leader in product innovation. Ruud continues to raise the bar on product reliability, performance and efficiency, innovating air and water solutions that drive our industry forward.
All Ruud water heaters meet and exceed rigorous industry standards for quality and reliability. From raw material delivery to finished product assembly, each phase in the manufacturing process is effectively overseen to ensure the highest quality in water heater manufacturing. Ruud products are frequently tested and certified by various government and third-party testing labs to ensure quality standards.
Ruud offers water heater in multiple capacities and in both gas and electric. With both tall and short options, we have the water heater for nearly any of your residential needs.
Features and Benefits:
Long life tank and heating elements
Automatic temperature control
Durable brass drain valve
Available at Ferguson:
Natural gas, electric and hybrid
Short, medium and tall
40 – 55 Gallons
Offer the full Ruud line to your customers with Ruud HVAC and Ruud Water Heaters all from Ferguson HVAC.
Available at select Ferguson HVAC locations in Florida. Ask a Ferguson associate for more information.
Available at a Ferguson location near you! Find what you need for all your jobs all in one place. Ferguson HVAC now has Rheem water heaters along with water heater service and installation supplies at select locations.
For 100 years Rheem has been a leader in product innovation. Rheem continues to raise the bar on product reliability, performance and efficiency, innovating air and water solutions that drive our industry forward.
Rheem manufactures the world’s #1 tank water heater, so whether you’re looking for a gas tank water heater or an electric tank water heater Rheem has got you covered.
All Rheem water heaters meet and exceed rigorous industry standards for quality and reliability. From raw material delivery to finished product assembly, each phase in the manufacturing process is effectively overseen to ensure the highest quality in water heater manufacturing. Rheem products are frequently tested and certified by various government and third-party testing labs to ensure quality standards.
Find what you need for all your jobs all in one place. Ferguson HVAC now has Rheem water heaters along with water heater service and installation supplies at select locations.
Rheem offers water heaters in multiple capcites and in both gas and electric. With both tall and short options, we have the water heater for nearly any of your residential needs.
Features and Benefits:
Long life tank and heating elements
Automatic temperature control
Durable brass drain valve
Available at Ferguson:
Natural gas, electric and hybrid
Short, medium and tall
40 – 55 Gallons
Offer the full Rheem line to your customers with Rheem/Ruud HVAC and Rheem Water Heaters all from Ferguson HVAC.
Available at select Ferguson HVAC locations in North Carolina and South Carolina. Ruud HVAC equipment is sold in North Carolina and South Carolina sells Rheem HVAC equipment. Ask a Ferguson associate for more information.
We are happy to report that effective Jan. 1, 2025, Durastar unitary products can now receive a 10-year limited warranty on parts by registering the equipment on warranty.durastar.com.
Out of the box limited warranty on Durastar equipment:
The new warranty opportunity is valid for both R-454B and R-410A unitary products installed after 1/1/2025 and products installed in 2024 that have not yet been registered and have not past the 90 day grace period.
Please note that in CA, TX, and FL, the full 10-year parts/10-year compressor warranty will be provided regardless of registration.
