Ferguson Overview
At Ferguson, we have a very distinctive culture anchored in customer service. We are a relationship business. Together we help build more than homes and office buildings. We help build relationships, trust, confidence and community.
We are a relationship business. The quality, knowledge, dedication and service that our associates deliver to our customers and the long-term and enduring relationships they develop is a key differentiator.
Serving Customers Throughout North America
We have an extensive network that places us within 60 miles of 95 percent of our customers in North America.
~35,000 Associates throughout the company
~1,800 Locations across North America
~36,000 Suppliers manufacturing products
We are leaders in the markets we serve
We are an integral part of repair, maintenance and improvement (RMI) and new construction project – for both the residential and non-residential markets. We bridge the gap between the large ~36,000 supplier base and geographically dispersed customers.
We drive value through customer focus
With ~1,800 locations spread across the U.S. and Canada, we are a North American business. But we’re a local business too – the majority of our customers operate within 20 miles of their home base and may visit their local branch several times a week. We therefore look to build long-term relationships with our customers by providing a great experience, in branch or online, rooted in exceptional service.
We are empowered by our associates
Ferguson is a great working environment and provides plenty of opportunities for professional development. Our people tend to stay and develop their careers with us.
It’s not all work and no play. We get involved with local charities and projects which not only benefit the communities in which we live but help us develop ourselves too.
Ferguson is the largest value-added distributor serving the specialized professional in our $340B residential and non-residential North American construction market. We help make our customers’ complex projects simple, successful and sustainable by providing expertise and a wide range of products and services from plumbing, HVAC, appliances, and lighting to PVF, water and wastewater solutions, and more. Headquartered in Newport News, Va., Ferguson has sales of $29.6 billion (FY’24) and approximately 35,000 associates in nearly 1,800 locations.