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May 31, 2023

System Changes Coming Soon

Beginning June 28, 2023, when you call one of our branches, you might talk with someone different on the team. We know you can’t always wait, so we are making improvements to always have a dedicated team of sales associates available for you. They are all located in the same region and have the experience and knowledge to get you what you need, when you need it.

You can depend on us for the same great customer service, including:

  • A prompt response. When you call one of our locations during business hours, you will speak to a live associate, every time.
  • A local product expert. You can always count on talking to a product expert who speaks your language. Literally. Our Sales Center associates have the same product knowledge you’ve come to expect from Ferguson.
  • The Ferguson relationship you already know. The relationship you have with Ferguson doesn’t change. We will continue to offer you the top-notch customer service and tailored product solutions you already receive.