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Ferguson HVAC Training

Customer Service Excellence

Apr 19, 2023 - 8:00am - 4:00pm$250 per attendeeRegistration closedHalethorpe, MD4501 Hollins Ferry Road. Suite 140, Halethorpe, MD 21227Get Directions

FOR: Customer service reps, office managers and business owners.

Workshop Overview: Create positive first and lasting impressions. Define your service strategy. Manage moments of truth. Engage with difficult customers in a positive way.