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Ferguson HVAC Training

GroundWork: Solution Based Service Call

Sep 23 - 24, 2025 - 8:00am - 4:00pm EST$500 per attendeeSeats remaining: 30/30Chantilly, VA13890 Lowe St, Chantilly, VA 20151Get Directions

For Owners, Managers, Technicians. Helping technicians solve problems without pushing sales. Most technicians know there is a huge difference between a service tech offering needed options and a sales “tech” pushing something unnecessary to close a sale. If you read Google reviews for service calls, most of your happiest customers almost always talk about how their technician made them feel. This course take a step-by-step approach to help technicians of all skill levels and personality types confidently have comfortable, solutions based conversations with homeowners.

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