GroundWork: Solution Based Service Call

For Owners, Managers, Technicians. Helping technicians solve problems without pushing sales. Most technicians know there is a huge difference between a service tech offering needed options and a sales “tech” pushing something unnecessary to close a sale. If you read Google reviews for service calls, most of your happiest customers almost always talk about how their technician made them feel. This course take a step-by-step approach to help technicians of all skill levels and personality types confidently have comfortable, solutions based conversations with homeowners.