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Ferguson HVAC Training

How to “Muscle up” on Replacements

Jan 30, 2025 - 8:00am - 5:00pm MSTSalt Lake City, UT1422 S 4450 W, Salt Lake City, UT 84104Get Directions

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Get 8 Hours of Elite Day & Night Credit Hours

  • How to handle inbound replacement leads
    • Teach the inbound difference (big fish)
    • SLC and what purpose they serve
  • Repairs and maintenance leading to replacements – KPIs on lead opportunity
    • TMI
    • Age of replacement and setting standards
    • What leads to revenue mix challenges, maturity of business, no focus, no training, no systems
  • TGL framework – the keys to success
    • Call priority matrix (don’t teach the details just high level)
    • Tech levels
    • The money
      • Pay for qualified leads set (what makes it qualified?)
      • Pay a % of the sale
  • Replacement sales framework
    • 10 steps to a sales champion™ (just the steps, not how to, only the why)

Register Today!