Ferguson HVAC Training
Power Selling Pros - WOW Tech Training
| Mar 06, 2024 - 8:00am - 12:00pm EST$200.00 per attendeeRegistration closed | POCA, West Virginia118 Harris Drive, POCA, West Virginia 25159Get Directions |
DURING THIS PRESENTATION, YOU WILL LEARN:
• The Pattern for Excellence – A proven, principle-based framework for
best practices in customer service
• A shift to a mindset and culture that embraces creating WOW
Experiences for your customers
• A system and process to consistently ask and receive positive reviews
• Implement a culture of selling service agreements on every call
• A shift from selling on price and into a culture of value-based service
• Technicians must do more than “fix” the pain, they must genuinely
connect with the client
• Learn to overcome more common objections in the field through
building trust, likability, and value
For more information on this class and other Trane resources, please click here.