Ferguson HVAC Training
Solutions Based Service Call 2 day Class
| Sep 09 - 10, 2025 - 9:00am - 4:00pm ESTSeats remaining: 30/30 | Maumee, OH1435 Holland Rd, Maumee, OH 43537Get Directions | Sign-Up Now |
Helping technicians solve problems without pushing sales
Most technicians know there is a huge difference between a service tech offering needed options and a sales “tech” pushing something unnecessary to close a sale.
If you read Google Reviews for service calls, most of your happiest customers almost always talk about how their technician made them feel. Generating 5 Star reviews begins with technicians being credible, likable and professional. For technicians, your likability can determine the longevity in this industry.
The best service technicians in the industry figure out what’s broken, why it broke, and what ‘s going to break next.
This course takes a step-by-step approach to help technicians of all skill levels and personality types confidently have comfortable, solutions based conversations with homeowners.
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